Hassle Free Returns

We provide good high quality items that are made to last. Our aim is for you to be happy with your purchase from BrielleEnfys.co.uk. If for any reason you are not happy with your purchase, then you can return your items up to 28 days after purchase.

Sale and discontinued items must be returned to us within 14 days from date of purchase.

Items need to be returned in original condition, not used, with original packaging and in a re-saleable condition.

How Do I Return An Item?

• Contact us at returns@brielleenfys.co.uk stating the reason for your return and we will get back to you with return instructions.
• Package your items in their original packaging with tags still attached and in a resalable condition.

  
  Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

All delivery charges are non refundable in any circumstances – If you qualified for free shipping and your returns bring your order under the free shipping threshold, we reserve the right to deduct shipping costs from the amount being refunded to you.

Faulty / Damaged Items

If the items you have received are faulty or damaged you must notify us within 7 days of receiving the items. Items returned for damage will only be accepted if they have not been worn, used, and still have the original, undamaged tags.

Return Address

CBL Trading

Unit 4-6

Duckpool Road

Newport

NP19 8FH